PUBLIC ASKED TO HELP NHS HIGHLAND DEVELOP NEW COMMUNICATIONS FRAMEWORK

Members of the public from across the NHS Highland area are being asked to complete a short survey and give their feedback on current communication methods and suggest changes that the Board can make for the better.

The results of this survey will feed in to a new Communications Framework and will hopefully make it easier for people to get information about our services, activities and future plans.

Garry Coutts, Chair of NHS Highland, said:

“We are currently reviewing our existing Communications Strategy and as part of this review we were keen to receive input from a wide range of groups and individuals including the public, staff, local councillors, Board members and senior managers.

“We have therefore developed a range of surveys targeted at each of the groups above and hope that through these we will receive feedback on our current communications methods as well as suggestions that we can use to better our communications in the future.

“Through this review we aim to put together a new Communications Framework that will be a short, easy to read document that will present NHS Highland’s strategic aims in relation to communications.

“In putting all this together it is essential that we get as much feedback as possible and encourage as many people as we can to participate. I would therefore be really keen for members of the public to become involved in this process and to take a few minutes to fill out the questionnaire either online or we can arrange for a copy to be posted out.

“Finally, I would like to thank the public in advance for their assistance in this matter and would also like to reassure them that all responses that we receive will be treated in the utmost confidence.”